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deactivate does not work

I replaced my laptop and I am trying to deactivate one of three detected Teamviewer installations in my Business account profile. The error i get when i try to deactivate any of them is "Error: no license moves left". I have wiped the old laptop so I can't uninstall any software. What am I doing wrong



1 Reply
1 Reply
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: deactivate does not work

Hello @phucpro2911,

Thank you for your post.

The Community is a user-driven community – the majority of posts and solutions are therefore created by users, not by TeamViewer staff. As your issue is in regards to your licensing, please reach out to our support team directly. Thanks in advance!

Hope this helps!

Josh P.
Senior Moderator

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