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Posted by gabi123
Digon

upgrade business license from 11 to 13

Hello!

If i skip a version and have to upgrade business license from 11 to 13 what is the price , please ?

If i upgrade every version , i will receive ever a discount ? 

tks

8 Replies
1 Accepted Solution

Accepted Solutions
Posted by gabi123
Digon
Solution

Re: upgrade business license from 11 to 13

thank you Jonathan

8 Replies
Posted by Former Staff Jonathan
Former Staff

Re: upgrade business license from 11 to 13

Hello @gabi123,

Thanks for your post!

We do not discuss pricing in the Community, so we ask that you contact your local TeamViewer sales center to discuss upgrade options and pricing.

All the best,

Jonathan

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Posted by gabi123
Digon

Re: upgrade business license from 11 to 13

k, forget the price , let's talk principles, is it posible to upgrade license from 11 to 13 ?

Of course i like to have a link to my local sale center, my invoice came directly from Germany

tks again

Posted by Former Staff Jonathan
Former Staff

Re: upgrade business license from 11 to 13

Hi @gabi123,

Thanks for your response.

Yes, you can update from Version 11 to Version 13!

You can reach your local support center here> https://www.teamviewer.com/de/support/contact/

Best,

Jonathan

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Posted by gabi123
Digon
Solution

Re: upgrade business license from 11 to 13

thank you Jonathan

Posted by getid
Henagon

Re: upgrade business license from 11 to 13

can i know the price for upgrading my team viewer verson11 to 12 or 13
Posted by Community Manager
Community Manager

Re: upgrade business license from 11 to 13

Hi @getid

Welcome to the TeamViewer Community.

Please feel free to contact our Sales department directly or check the pricing here

Thank you for your understanding that we are not providing sales in our Community.

Best, Esther

Posted by Izytech
Henagon

Re: upgrade business license from 11 to 13

We bought a license last year, now some customers that were forced to upgrade to version 13, we can not connect anymore?

Posted by Community Manager
Community Manager

Re: upgrade business license from 11 to 13

Hi @Izytech

When you are on a subscription plan you can just download the latest version of TeamViewer and connect to your customers.

Thanks and all the best, Esther