Change license to another another company's

Options
anders6105
anders6105 Posts: 1
edited May 2023 in General questions

SO I have been using TeamViewer 11 and 12 with my own company and are really happy with it.

Now I have started working with a new company and they use vesrion 13 and has been nice enough to include me in their company license! But when I try to upgrade on my computers I get the message that I do not have a license for this version! And most of their clients use version 13 so I am not able to help them if they need assistance!

SO how do I change to using their license on my two computers?

Thanks

Comments

  • JoshP
    JoshP Posts: 894 Community Manager 🌍
    Options

    Hello @anders6105,

    Thank you for your post.

    It sounds like the previous version's license could still be associated with the TeamViewer ID of the device. 

    Could you please give our support team a call so they may further assist you with this? 

    Thanks in advance!

    Josh P.

    Senior Community Moderator

    ---

Trustpilot

Categories

This Week's Leaders