Posted by Braelyn-Natalia
Henagon

Cannot Start Support Ticket

I've tried three or four times over the last two days to start a support ticket via the website.  

I'm greeted with "Error, Sorry for the inconvenience, please try again later.  If the problem persists, please contact our helpdesk staff."  

Of course, I can't do that since I can submit a ticket.

1 Reply
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Posted by Moderator Moderator
Moderator

Re: Cannot Start Support Ticket

Hi @Braelyn-Natalia ,

Thank you for your post.

I will arrange for someone to contact you in order to assist you.
I apologize for any inconvenience caused.

Best regards,
Yuri