Cannot Start Support Ticket

Braelyn-Natalia
Braelyn-Natalia Posts: 4 ✭✭
edited May 2023 in General questions

I've tried three or four times over the last two days to start a support ticket via the website.  

I'm greeted with "Error, Sorry for the inconvenience, please try again later.  If the problem persists, please contact our helpdesk staff."  

Of course, I can't do that since I can submit a ticket.

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Comments

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @Braelyn-Natalia ,

    Thank you for your post.

    I will arrange for someone to contact you in order to assist you.
    I apologize for any inconvenience caused.

    Best regards,
    Yuri

    Former Japanese Community Moderator