Posted by Fikretjfm
Photon

Failed connection

Hello all,

I am trying to connect my own laptop from UK to Turkey. It was ok yesterday but today it says "failed connection" after the id verification. Am I just facing this problem right now or is it general error? Thanks

Fikret 

1 Reply
1 Reply
Posted by Moderator Moderator
Moderator

Re: Failed connection

Hello @Fikretjfm,

Thank you for your message.

A few users have been facing this issue yesterday. What I recommend to do is to restart the service of TeamViewer.

  1. Execute Run.
  2. Type services.msc and press OK.
  3. Find TeamViewer, right-click on it and press restart.

Then, try to connect again. This should fix the problem.

If it still does not, you will have to do this operation manually on the remote side as well.

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean

French Community Moderator
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