Posted by LeszekWachowicz
Henagon

Having version 13 licence, can I use version 14? Licence will expire in 2019 June

Hi, I bought licence for version 13 in june 2018, one year subsciption, can I use this licence to install version 14? There's no info about that anywhere.

Regards

1 Accepted Solution

Accepted Solutions
Posted by Community Manager
Community Manager
Solution

Re: Having version 13 licence, can I use version 14? Licence will expire in 2019 June

Hi @LeszekWachowicz

Thanks for your post.

Yes - when you bought a subscription license, you can use TeamViewer 14 as well :-) With a subscription, you have the right to always work with the latest release.

Thanks and best,

Esther

 

3 Replies
Posted by Community Manager
Community Manager
Solution

Re: Having version 13 licence, can I use version 14? Licence will expire in 2019 June

Hi @LeszekWachowicz

Thanks for your post.

Yes - when you bought a subscription license, you can use TeamViewer 14 as well :-) With a subscription, you have the right to always work with the latest release.

Thanks and best,

Esther

 

Posted by SPI_IT_Analyst
Photon

Re: Having version 13 licence, can I use version 14? Licence will expire in 2020 March

Hi there, I have version 13 with a corporate license until March 2020. Can we upgrade to v14 even though it states : " Note: For the update to version 14.2.8352, you may need a new license"

Highlighted
Posted by Community Manager
Community Manager

Re: Having version 13 licence, can I use version 14? Licence will expire in 2020 March

Hi @SPI_IT_Analyst 

Thanks for your post.

It sounds like you have a subscription license which allows you to always work with the latest version.

And so: Yes - please feel free to update to TeamViewer 14 and enjoy this version.

Thanks and best,

Esther