Posted by axejuve
Photon

TeamViewer 14 full version MSI file is no longer importing .reg file!

New TeamVewer 14 is no longer importing reg file for TeamViewer installation. In order to force it we need to add a atribute "IMPORTREGFILE=1". How to do it ?

5 Replies
5 Replies
Posted by Moderator Moderator
Moderator

Re: Black Screen on connection

Dear @axejuve,

Thank you for your post. 

Yesterday, I restarted the TeamViewer service on both sides. That helped me in this case. Can you please try it and give me a short feedback?

Looking forward to your answer and wish you all the best, 
Natascha

Posted by axejuve
Photon

Re: Black Screen on connection

I've already tried to restart both the team viewer on the two nodes but the problem persist.

Regards,

Posted by Moderator Moderator
Moderator

Re: Black Screen on connection

Hi @axejuve,

I recommend you to restart the TeamViewer service.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Open the application again and try to connect. Please follow the above steps on both sides. :) 

Best,
Natascha 

Posted by axejuve
Photon

Re: Black Screen on connection

Hi Natascha,
I've restarted the services on the machines without solve the problem.
The only workaround is change screen resolution on destination
Posted by Ghyduart
Henagon

Re: Black Screen on connection

Hello,

I have the same issue. Is there a bug fix about it?

Kind regards,

Augustin