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Would you like to co-innovate with us? If so, we’d like to invite you to become product development partners with us. Read more about it in our announcement Launch of the TeamViewer User Focus Program

Posted by DONNA2
Henagon

Can't connect to android phone

Trying to help mom fix her phone. Had her install teamviewer quick support. I have Teamviewer 14 on my pc. Keep getting message she is not online when I try to connect. I have tried from the pc and also by going thru the website. Any idea why?