Help please: Adding same computer to multiple groups

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Trevor_Loo
Trevor_Loo Posts: 1 ✭
in General questions

Dear community,

Our research group recently purchased the Premium license and I was setting up users in our "company" and assigning them to different groups of computers (share group). The problem I had was adding the same computer to groups with slightly different computer access:

e.g. Group A has access to computer 1, Group B has 1-2 and Group C has 1-3. I started with Group C first, then added computer 1 to Group A but now having troubing adding computer 1 to Group B with the error "This buddy is already in your buddy list" (Group B already has computer 2 added).  What I did was under Group B > add computer > add existing device > Alias, ID & password for computer 2 (even tried different alias).

I'm new to TeamViewer and wondered if I set things up wrong? Thanks in advance.

Regards,

Trevor

 

 

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  • Brian_S
    Brian_S Posts: 1 ✭
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    Came here looking for the answer to this same question and looks like no one ever responded. :/

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
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    Hi @Brian_S,

    Great to see you posting for the first time! 🚀

    Adding a computer and placing it in multiple groups is currently not possible.

    Feel free to explain your use case in our Idea Hub so our dev team gets the information directly!

    /JeanK

    Community Manager

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