How to get online?

We are in 14 day free trial period.  We have account and our computer ID number and password.  But we are stuck: WE CANNOT GET ONLINE? Can anyone help us?

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Comments

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @berries19

    What exactly do you mean with "get online"? Are you having issues with making a TeamViewer connection to another PC?

    Thank you,

    Esther

    Former Community Manager

  • HannahB
    HannahB Posts: 1
    edited August 2021

    My teamviewer does this periodically also. My computer is online. I can use google, get email, I can also use remote desktop to connect to the office computer. My teamviewer says I am currently offline and trying to connect.