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How to get online?

berries19

We are in 14 day free trial period. We have account and our computer ID number and password. But we are stuck: WE CANNOT GET ONLINE? Can anyone help us?

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HannahB

My teamviewer does this periodically also. My computer is online. I can use google, get email, I can also use remote desktop to connect to the office computer. My teamviewer says I am currently offline and trying to connect.

2021-08-23 11_10_49-Communications - Josh.Phillips@teamviewer.com - Outlook.png

Esther

Hi @berries19

What exactly do you mean with "get online"? Are you having issues with making a TeamViewer connection to another PC?

Thank you,

Esther

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