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Posted by Barry-buckland
Photon

I have given my ID and password but the guy cannot connect

I have given my id and password to my friend but he cannot connect to me.

2 Replies
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Posted by iainwels
Pentagon

Re: I have given my ID and password but the guy cannot connect

Hello Barry-buckland,

What is the message that he gets? It could be that he is on a lower teamviewer version or something else!

Thank you for using teamviewer.

With kind regards, Met vriendelijke groet,
Iain Wels,
ICT-Support
If you found this helpfull please verify it as an solution, so it could help other people
Posted by adiko01
Photon

Re: I have given my ID and password but the guy cannot connect

Dear Barry-buckland ,

 

witch version of TeamViewer are you using and witch version is yout friend unsing?

 

adiko01