No connection to TeamViewer server

Options
KernelPanic
KernelPanic Posts: 1 ✭
in General questions

Hi,

Our subscription license expired yesterday and has since been renewed but myself and a colleague's client cannot contact the Teamviewer server. Nothing has changed our side and we've re-installed, applied the new license key etc.

Both laptops have been restarted and I've tried a different network but no dice.

Any ideas?

Comments

  • Reyhan
    Reyhan Posts: 269 Staff member 🤠
    Options

    Dear @KernelPanic

    Thank you for your post. I wished i could help you in the community, but your issue seems to be more complicate. 

    I recommend you to contact our Support-Team directly. 

    Thank you in advance.

     

    Did my reply answer your question? Please accept it as a solution to help others, Thanks.
    Reyhan
Trustpilot

Categories

This Week's Leaders