Remote control samsung galaxy tab s3 - mouse does not work!
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rabu
Posts: 3
Hello,
I'd like to remote control my Samsung Galaxy Tab S3 device (android) with Team Viewer 12 (up to date). Connection works fine with TeamViewer QuickSupport (Samsung) but unfortunately I can not use the mouse to control the device. Any suggestions?
Best wishes,
Rainer
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Comments
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Hi Rabu,
Are you using the Samsung version of the Host/QuickSupport app?
If you use the standard host, even if you have the "Samsung Add-On", This will not allow control on newer Samsung devices. Please check the play store for the Samsung labeled versions.
-Scotty
Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?0 -
The Host as well as the QuickSupport apps are both Samsung labeled versions.
-Rainer
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Any idea, why the remote control fo Galaxy Tab S3 will not work?
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