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Posted by mmiat
Henagon

my invoice is wrong

Hi
My invoice is wrong, I'm in Italy and the seller is from germany so invoice have to have 0% tax
how contact teamviewer for the right invoice?
thanks

4 Replies
Posted by kaka
Henagon

Re: my invoice is wrong

hi bro
i seem like you
hope we find someone help us
Posted by mmiat
Henagon

Re: my invoice is wrong

yeah, i cant understand how is it possible to do wrong invoice..... EU exists since 2001....

Highlighted
Posted by mmiat
Henagon

Re: my invoice is wrong

i solved opening a ticket here: https://www.teamviewer.com/en/support/#submitTicket

1 Reply
Posted by Community Manager
Community Manager

Re: my invoice is wrong

Hi @mmiat

Thanks for posting!

First of all I apologize for the trouble with the invoice. And thanks for reaching out to the support team via the ticket portal. They will be able to make the changes on your invoice.

@kaka If you have not already: Would you submit a ticket to the team as well? They will be happy to assist you!

Thanks a lot,

Esther