No, unfortunately not. Currently, There are only for intel and arm chipset.
It is still in our pipeline. Due to other priorities, MAC support is being delayed.
Is there a verssion that supports Synology NAS DS413 (Freescale chipset)?
Thanks in advance,
Here is an easy link to see what TeamViewer spk's are available for download from Synology:
This really needs to be able to work on MacOS. Most DECENT support people would never work on a Windows **bleep** box when we can use Unix. Please update the Synology plug-in to work with a decent OS. Thanks.
Thanks for porting this great app to Synology.
It works fien with me when I connect form my laptop, but when i try to connecet from my phone, tablet or web version of teamviewer it want connect at all. Would this be possible?
When trying to assign my NAS to my account I get this login pop up.... Any ideas why I get a SecureNetwork error? Also, just of note, when I go to Nearby contacts and devices on any of my computers, nothing ever shows up, so I had to manually add the NAS by ID and password. Long story short, I can't connect to the NAS and I am running version 2.3.7 which from what I can see is the latest.
Could you re-install the app and try again.
If it is still the same problem then could you please download the logfile from Synology by clicking "Download Support Information" in TeamViewer Synology GUI and send it to me. And also send me the logfile from your TeamViewer Windows.
After upgrade to official version from Synology, no server is found, no device see TeamViewer server to log in.
Could you please elaborate your problem. TeamViewer is not coming online or you are not able to connect to it?
Hi @arpitjindal , TeamViewer is not coming online.
I have image, but Photos option in this forum is not working and is not possible to add file.
Photo and file upload seems to be working for me. Could you please try again. If still not working for you then send me directly.
just installed in ds916+ running dsm 6.1 but I cannot have id and password when lauched.
cpu is intel n3710 64bit.....installed latest version from package center, but tried also the old one, same results.....
any idea? i attach the log from package center.....many errors i cannot understand.......
Are you able to download logfiles by clicking "Download Support Information" in Synology TeamViewer GUI? If yes, then could you please send me directly.
Hello All Users,
All those who are facing the problem of ID and password not being displayed, please check if in your security settings "Improve protection against cross-site request forgery attacks" is enabled. This setting has to be enabled. If not, then please enable it and after enabling this setting, you have to logout and login again.
Let me know if after this change you are still facing this problem.
On my DS916+
the teamviewer is installed and run successed.
I add it to my count, but i can't connect it.
When i connect, it shows "A connection could not be established."
I also still have the same problem with my 1019+
It also comes up with the message Teamviewer service is offline.
I`m using DSM 6.2.2-24922
We are waiting so long for a fix already.....this problems are posted mounths ago..:(
Have you already tried the solution from arpitjindal’s post above?
“All those who are facing the problem of ID and password not being displayed, please check if in your security settings "Improve protection against cross-site request forgery attacks" is enabled. This setting has to be enabled. If not, then please enable it and after enabling this setting, you have to logout and login again’’
If you tried and still, it is not working for you, please download logfiles by clicking "Download Support Information" in Synology TeamViewer GUI and then please send me directly.
Any news to use Teamviewer on the DS715, it appears in beta but when installing and starting the service it stops suddenly and does not generate an ID or Password.
My nas is DS218Play . The teamviewer looks working good , but the "REMOTE TERMINAL" is OFF, and I can't turn it to "ON". why?
Sorry DS715 is Alpine platform based device. It is a known issue. Nothing at the moment is being done. I think beta was the last release for Alpine based systems. New releases are not there for Alpine platforms.
If in future we get the device (or if any user volunteers) we will try to look it again.
I also checked, if it usable as a "Magic Packet Sender" but right now v2.3.7 isn't usable for Wake on Lan to wake up any Windows PCs. I tried it with 2 PCs, which were able to wake up each other via App, but not via Synology SPK. This should be possible soon.
Just installed Teamviewer on a Synology SA3400 (INTEL Xeon D-1541), got an ID and Password, but Remote Terminal greyed and off.(latest version)
I added it to my computer on my teamviewer console. Tried to connect through my registered contacts with Teamviewer 15.1.3937 on Windows 10 (but desesperate to get it on macos...)
Can't established connection...each time...
I don't see anything in my security option that could possibly block the connection (or I might be wrong).
@TeamViewer suport : I was so glad there was a package available, but it looks so experimental, is there any chance to see it working at least for windows and hopefully for macos ?
The WoL feature we are planning to have it available with the next update (v2.8 which is scheduled for end of January).
So, it will probably be available in March it depends a bit on Synology and their check cycles.
You should assign the device to your account in order to connect to it. Please read the main article for more information on assigning the device to your account.
Connecting to Synology is only available from Windows Client at the moment.
In order to enable the `Remote Terminal" functionality, the logged-in user should be an admin.
I've already add it to my console (as a new device), and tried from Windows, to no avail.
I managed the package installation et activation through my NAS admin account, but remote Terminal can't be activated.
I was wondering if it was a model problem (Nas being a SA3400) ?
I think the device is not assigned to your account, The best way to know if it is assigned to your account or not is, if in Synology TeamViewer GUI, your name is appearing or not(instead of password). If your name is appearing then it means it is assigned to your account.
Again, you have to assign the device to your account (and not just add the device in your contact list). Once the device is assigned to your account and if you are logged in with admin user then "RemoteTerminal" button will be editable.
If you don't know how to assign the device to your account then I would suggest you to read the original article.
Based on the amount tht you change for this software i would expect that you get the fewature morking on major OSs. The fact that this doesnt current support macOS is very poor.
Pickup your socks folks and get this working! For the thousands that you charge for the use of this I expect and demand a better experience?
Thanks for your reply. Computer ID and password has already been added to a specific group in my managment account. Computer's full name appeared in my "computer and contacts" group. I've also tried to move it to "my computer".
It showed also correctly in Teamviewer App on windows, in "Computer and contacts" menu, and is shown "online".
When clicking on remote control (in my Teamviewer App on windows), it's still a no go : "connection can't be established".
On synology, pakage is installed and activated under admin account, but remote terminal still greyed and not activated.
Surely, I missed something, but I checked and double check every step on above conversation and can't find a way out...
Please try the following steps:
Remove the device from your “Computer and contacts group”
Add the device again in a group that you owned it or create a new group.
After you add the device there, you will see it online, but you will not be able to connect because the device is only in your list and you need to “assign to account”. To do that, one click on the device and on the right part in TeamViewer appication, click on device’s setting and there is “Assign to account..."
Maybe this is what you miss
Thanks a lot, that was it ! Silly me.
The assign to my account part that I missed...It now work, but only on my windows host. Hope you will support it soon on macos
One last question, what is "the remote terminal" switch for ? before switching it on, it says that if logged in via teamviewer my session will be closed.. but will I be able to log back in ?
Good to hear that you fix the problem.
"The remote terminal" will enable you to have access to synology's terminal from TeamViewer App.
As @arpitjindal wrote in order to enable the `Remote Terminal" functionality, the logged-in user should be an admin and activate this function in Teamviewer app on the device.
You will be able to connect after you do this.