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Highlighted
Posted by
Henagon

Ignore Firewall in Monitoring

We have all Windows Firewall's turned off on our devices, and therefor in the Monitoring section you keep getting alerts about Firewalls turned off. How can I ignore that?

1 Accepted Solution

Accepted Solutions
Highlighted
Posted by Remote Management Staff
Remote Management Staff
Solution

Re: Ignore Firewall in Monitoring

Hi @BartV 

The easiest way is to remove the firewall check from the policy in the Management Console. 

Go to https://login.teamviewer.com/LogOn -> Monitoring Section-> Manage Policies icon on the top left-> remove the Firewall check from the policy and save it.

Product Owner, Remote Management services.

View solution in original post

2 Replies
Highlighted
Posted by Remote Management Staff
Remote Management Staff
Solution

Re: Ignore Firewall in Monitoring

Hi @BartV 

The easiest way is to remove the firewall check from the policy in the Management Console. 

Go to https://login.teamviewer.com/LogOn -> Monitoring Section-> Manage Policies icon on the top left-> remove the Firewall check from the policy and save it.

Product Owner, Remote Management services.

View solution in original post

Posted by
Henagon

Re: Ignore Firewall in Monitoring

Thanks. That did the trick indeed !