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Posted by Prediction
Photon

Service camp App?

Are there any plans to create a service camp app? So we can easily reply/close tickets from hand held devices?
1 Accepted Solution

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Service camp App?

HI @fontejon 

Servicecamp mobile view already released, you can use them from any mobile device you want.

 

View solution in original post

11 Replies
Posted by TeamViewer Staff
TeamViewer Staff

Re: Service camp App?

Hi 

There are some plans to have a mobile version of Servicecmap however no any exact dates at this moment.

Yervand
Product Owner
Posted by CDT
Digon

Re: Service camp App?

Any update on this?

Mobile devices are quite a popular platform for such operations, these days ;-0

simon

Posted by CDT
Digon

Re: Service camp App?

Please please please can we have an app for this soon! I use SC a lot and the web interface on even a large iPhone is a nightmare imho.

It may be easy working between outlook and service camp, creating tickets from email - a natural process - but most of the time all I have in front of me is iOS on a small screen.

Happy Christmas and New Year btw 😊
Posted by shoaibejaz
Photon

Re: Service camp App?

Hi, 
This question was asked more than 6 months ago. Is there still no plan to make this happen?
We need to get an answer or try to find another system that does support this. 
Tnx 

Posted by SISCAN
Henagon

Re: Service camp App?

Yes, a necessity.

 

 

Posted by jesse_SHS
Henagon

Re: Service camp App?

hi,

an ios and android-app would be great!

Posted by TeamViewer Staff
TeamViewer Staff

Re: Service camp App?

Hi, 

Servicecamp mobile view already released , you can use them from any mobile device you want. 

Posted by fontejon
Henagon

Re: Service camp App?

Any update on this? Being able t respond to new tickets on my iOS device is very useful.

Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Service camp App?

HI @fontejon 

Servicecamp mobile view already released, you can use them from any mobile device you want.

 

View solution in original post

Highlighted
Posted by Sajnunn
Henagon

Re: Service camp App?

Hi @narek-m,

Is the app available on android devices in Canada? I have been unable to locate the app in the app store. 

1 Reply
Posted by TeamViewer Staff
TeamViewer Staff

Re: Service camp App?

Hi @Sajnunn 

It's not an native application that you can find in app store, but there is a nice mobile view of the web site, which provide almost all functionality.

Thanks