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Posted by ddyble

trouble installing new version

I am trying to install an upgrade version of TeamViewer.  When I am asked for a password none of the ones I have work - Ive read teh article about all teh password types but do nto see an Administrative one. Here is the screen that stops me - what password it this referring to?Teamview PW Screen.png


1 Reply
1 Reply
Posted by Moderator Moderator

Re: trouble installing new version

Hi @ddyble 

Thank you for your post.

Unofrtunately that TeamViewer does not have any access to the administrative password. Kindly check with your IT administrator for the remote administrative password please.