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TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer Intelligence, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and TeamViewer CoPilot. Session Insights: Let AI handle the documentation Tired of writing session notes? Session…
Hello, forgive me if this is in the wrong category. In Teamviewer Classic I make heavy use of Custom Device Information, despite being the only one that can see them on the team. Part of my workflow involves being able to group my devices by those custom fields, such as device serial number or current user as an example.…
I am trying to let my bookkeeper access files on my desktop. She has signed onto my desktop, but she is unable to open any files. Can you help?
Hello! I have access to a remote pc via TeamViewer only, but I can't connect because it says it's an old version. How can I know which version is installed on my remote PC? PC is visible online in my account. Appreciate any help! Thank you!
I have a machine with latest Win11 and latest TeamViewer. The machine is showed up in "All legacy devices & contacts". For other machines in that group, i can select it and click Migrate. But with this particular one, there is no Migrate option after I selected it. I have even tried to delete the machine, reinstall…
I have had a few people in the last week say they can't connect to a remote computer although TeamViewer is running on the remote PC, a restart of the service seems to fix it. I first noticed it around the time when the message to update to the new interface, has anyone else experienced this?
Hi, I am having big problems trying to install the TV host and having it assign to our account with easy access configured. Using Windows 11 Pro I have tried the new 'add a device via link' method. I have tried using the scripts on the following KB page : These both install the host and add it to the account, but i still…
Hello, I am wondering if it is possible to use the Teamviewer Status subscription for Microsoft Teams to post in private channels. I want to set this up so that only the appropriate parties are getting notifications - a private channel seems to be the easiest way to accomplish this but from my reading it may not be…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
