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This section brings together all product updates for every release. Explore what’s new and learn how each change helps you work more efficiently with TeamViewer.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
Hi TeamViewer Support, I have a question regarding how TeamViewer remote access works from a networking perspective. If I am physically in another country and use TeamViewer to remotely control my desktop computer located in the United States, and I open a website or web-based trading platform on that remote desktop: Will…
I'm a non-commercial user, and I use TeamViewer to connect from my work PC to my home PC. I dont use it very often, but when I tried today, I was disconnected after about 2 minutes, and when I tried to reconnect, it said immediate reconnections were delayed based on my license (or something like that). It then told me I…
Hi, I originally signed up with gmail and bought a license. I deleted my account and signed up again directly with my email thinking the license would automatically transfer since it's the same email. Please refund my license I will get a new license at a later date. I am unable to contact real support and do not want to…
i want to cancel subscription. I sent you emails and also corresponded with a bot without success. tanks boaz
Dear TeamViewer Billing & Support Team, I am writing on behalf of Imam Sader Foundation regarding Invoice [removed per Community Guidelines] dated 16 April 2026, issued under Customer Account 23352701. This account has recently been referred to the collection agency Debtist GmbH under reference [removed per Community…
One perfect day TW began acting **bleep**: limiting my sessions by 50-55secs and spamming these messages before connecting to the remote client: and after the session is forcibly terminated: It doesn't directly accuse me in commercial use, but acts as if it does. **bleep** is going on, why the company can't just say openly…
There are a few computers that when connecting via Teamviewer remote assist, they become unusable. They will crash and have really bad latency issues but as soon as the connection ends, it snaps back to normal. Any solutions? I've tried uninstalling/reinstalling, fixing any broken files, restarting the daemon but nothing…
Hi, A customer of me uses Debian Linux (13) machines as clients. Is there a way we can roll out TeamViewer QuickSupport for the clients and have 'unattended-upgrades' keep it up-to-date? So users just have to start QuickSupport from their start menus if they need support? The employees don't use TeamViewer to control other…
You've just finished helping a colleague with an issue on their office computer; the problem is resolved, you've closed the remote session, and you have both moved on to other tasks. The catch? Neither of you is anywhere near the remote device. In moments like this, it's easy to wonder whether that computer is still…
Managing IT issues is now easier with TeamViewer ONE's new Resolution Center! It provides a centralized workspace where support teams can track, assign, and resolve cases from a single location. With the new case management capabilities in TeamViewer ONE's Resolution Center, teams can manage issues from investigation…
Hi all, We would like to inform you that, as of 25 August 2026, TeamViewer will no longer provide support, maintenance, security updates, or compatibility assurances for TeamViewer Remote Control, TeamViewer QuickSupport, and TeamViewer Assist AR running on iOS 15, iOS 16, iPadOS 15, and iPadOS 16. This change is in line…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
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