General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Window resizing when switching between remote monitorsThis seems like a recent change/bug and it's pretty annoying. I'm connecting and doing remote contr…
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Teamviewer 15.29.4 Windows on destination PC displays ok, only if I've rdp to PC from windowsIf I remote desktop to a PC (windows 10) and keep the remote desktop session open, and then my coll…
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An error occoured while retrieving your license. Please restart the application or contact our suppoI have had a teamviewer account for personal use for a number of years, so when I started doing com…
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Incorrect Portuguese TranslationHello So I was using Teamviewer on my mobile phone today and noticed a very serious language transl…
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Account and information eliminationHello, I downloaded TeamViewer in my pc more than years ago only in order to handle a University pr…
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Switching camerasIs it possible to switch cameras so that my remote device is showing the video of the camera of my …
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How is a file transfer written in the logs?It has been recently brought to my attention that my teamviewer partner transfered a file from my d…
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change proxy settings for TV hostHello, we have TV hosts installed on 300 PCs and now we need to change Proxy settings to other IP a…
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Team viewer disconnectHello, why my TeamViewer Host is shutting down after 2 days.
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What happens when I forgot the passwordI am trying to get a new pwd but it asks the OLD one first. So I am stuck. Should I erase the accou…
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Wake on LAN cost?Is Wake on LAN a feature for private user withput anything to pay or do i need to pay for that feat…
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MFA notifications go to all users?Hello! We started using MFA for TeamViewer recently and like it. Every layer of defense helps the…
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Copy Paste ErrorsI have Windows 10.0.19044.1706 running under VMware Fusion 12.2.3 on a Intel MacBook Pro running ma…
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TeamViewer plan upgrade requiredI searched the forum and knowledge hub before posting, but cannot find anything giving me any point…
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where is my expiration date listedtrying to see when my current subscription expires
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TeamViewer 15 is not staying signed in (Stateless VDI)Hi all, I have a problem with TeamViewer 15 not staying signed in despite the "Keep me signed…
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How to stop audio via TeamViewer?I regularly have to control my mother's computer to get her on zoom. I like to leave Teamviewer run…
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Corporate account showing free on PCI have a corporate account that I can log into on the website and iphone application and it shows a…
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Where can I find my licence number ?To download my personnal MSI I must provide my licence number. The problem is that when I buy upgr…
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Logging into customer portal from management console show errorIf i log into the customer managment webui and select customer portal i get the following error - 4…
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TeamViewer prompting for password even after enabling Easy AccessHi TeamViewer. We enabled TeamViewer Easy access - TeamViewer Support and assigned a test device to…
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Connecting Using IP Instead of TeamViewer IDHi folks, I have recently taken over admin for a headless server with no remote access other than T…
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Blurred Screen Until ResizeHi. Anytime I connect to a remote system, whether headless or not, TV opens with a slightly blurred…
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Cannot control S905X4 device even after installing/enabling the Universal Add-On and Allowing CastHello, I have installed TeamViewer Quick Support onto a PrimeLinc C2, it is an S905X4 device runnin…
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Reset form not been processedHi, My personal computer was wronly detected commercial use and I have submitted the form to reclai…
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