General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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connecting to friendshello i use teamviewer for strictly non commercial use to contact friends share photo's etc, but my…
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Can I use Teamview while the computer is asleep...Also, is there a setting that will black out the screen when I'm logged into a remote computer? TI…
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Accesing device if TeamViewer is turned offHello, is it possible to acces another device from TeamViewer, having it’s login and password but T…
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Set upHi I not very good with tablet can anyone help me to set up new password and ID plz
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Connecting then back to Ready to ConnectFrom the connect screen I enter the Partner ID which I know is correct, the remote control button i…
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I had unauthorized access to a machine by "CT Consulting"They illegally accessed a machine from ID [Removed as per Community Guidelines]. I just reinstalled…
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Disable microphone acquisition when remoting into another machineIs there a way to stop teamviewer from acquiring the microphone when I remote into another machine?…
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Merged: Immediate timeoutsThis discussion has been merged.
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Merged: I used to be able to use Teamviewer to help my friends and relatives. Not any More!!!This discussion has been merged.
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Switch devicesI recently started using the free version of Team Viewer. I am monitoring two computers at a not fo…
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How do I submit a ticket to cancel a renewal?Everytime I click the submit ticket button it just takes me back to the community page. I would lik…
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Is it possible to change the Owner of a Custom module?Thanks for visiting, There is no longer an Owner for a Custom module at our company: My owner nee…
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Different teamviewer ID on same PC after rebootI use teamviewer to help my friend on het laptop When she starts computer e.g. after a reboot the I…
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Screen Resolution Not ChangingI am on a Mac connecting to a Windows 10 desktop. I am unable to change the resolution. I select Vi…
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Microsoft Windows security auditing event viewer blocked connectionsHello, I am getting these security failures, hundreds per day and would like to have more informati…
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VPN Stays grayed outHello Community! I'm having an issue with Teamviewer where when I connect to a PC the Start VPN op…
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Not receiving Trusted Device Email Requests for - Free LicenseFor quite some time now, I have not been able to receive emails to authorize my trusted devices usi…
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Forgot PasswordI cannot reset the password. I click on "Forgot Password " and it does not take me to a …
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what to do if the OTP to unlock account doesnot arriveFor the access with OTP in case of forgot the login, the OTP never came. What to do about that ?
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Error on Active Directory Connector documentation pageHi, Just hoping to get the attention of TeamViewer employee here - I found an error on the document…
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How to connect USB port from local to remote computerHi! I would ask about how can I access the USB port from local to remote computer. Here is the exam…
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VPN connection in China is not workingHello, We are facing a strange thing in a PC located in China. We can establish the remote control …
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Failed to assign computer to account in management console, password error messageI was trying to assign computers on my network to my teamviewer account via the management console …
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Unable to receive an activation email for my second TeamViewer accountHi! The problem is that for my second account I didn`t get any activation link. And I was trying …
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email black listedHello there I create account on our teamviewer team with email address that was not created previo…
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Can't connect over cellular 4G when ethernet is connected Windows 10Our Ethernet is only used for serial data no internet. Teamviewer works fine with cellular 4G only…
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Anyone else having issues with freezing when the remote machine is playing a video.Since my team viewer updated yesterday (ver: 15.31.5 (32-bit) Both Host and Client (Windows 7 to Wi…
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