I have a desktop computer running Windows 7 Pro. I am trying to connect to a laptop running Windows 10 Home. I am connected to an inside network connection (Intranet). I am able to ping in either direction. When I try to initiate a TeamViewer connection from the Windows 7 desktop to the Windows 10 laptop, I get this error:…
I cannot connect to remote computer. Says must install new version as I updated mine. Computer is 2 1/2 hrs away with older parent that is unable to upgrade. How can I fix this without a 5 hour drive?
My issue is apparently different from others here. I am using a commercial account, that I pay for. Unfortunately, I am being dropped out of connections with clients often. There is no apparent reason for the drop. There is no error message. If I wait a minute, I can reconnect TeamViewer to the client and resume our…
How do I set up TeamViewer for the first time to access my home computer remotely? I’m completely new to this and would appreciate a guide, especially on how to keep my connection safe and secure.
I just replaced my old tablet with the one I'm on right now writing this. I just logged into this community after having tried to login to my teamviewer app and web app (free version). Neither would allow me to and I keep getting an error code. I don't know what the error code stands for and I can find nothing on it. Error…
I obviously did not receive/see the "Your TeamViewer Licence Activation" email. What do I need to do? Thank you for your help. Bernard Gehring
I am using the free version of TeamViewer. I am trying to provide remote support for my technologically challenged mother who lives 2,000 miles away. When I send her an invite for a remote session, we cannot get the computers to connect. She can open the invite on her end but the computers never connect. Any suggestions?
When a customer copies ID and emails it to me it is in the format of 1 123 456 789. In latest version of the TeamViewer app the provide support box only supports it in format of 1123456789 so you can't just copy and paste it in like you could before as it changes to 1 123 456 and loses the end digits. This is extremely…
I was curious if anyone could help me....I need to login to my normal teamviewer account, but that email address on file is no longer held be me and I don't have access. So when I login it says to check my email, which I can't do. How can I get that updated? Thanks
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