Reason Unknown Error

I've been getting the "reason unknown" error every time I try to connect from work to home computer using managment console.  It was working for a long time until about 2 weeks ago.  My home computer is working correctly because i'm able to connect thru my android phone with no problem.  Here is my log:

 

20.08 13:51:52,058: Version: 15.0.1
20.08 13:51:52,058: Sandbox: remote
20.08 13:51:52,058: SysLanguage: en
20.08 13:51:52,058: VarLanguage: en
20.08 13:51:52,058: Flash Player: ActiveX (WIN 32,0,0,414)
20.08 13:51:52,068: UseLanguage: en
20.08 13:51:52,068: UseLanguage: en
20.08 13:51:52,068: TeamViewer hasPassword: true
20.08 13:51:52,308: ExternalConnect id=**Please do not post TeamViewer IDs**
20.08 13:51:52,318: CT connect **Please do not post TeamViewer IDs** masterURL: master.teamviewer.com, sandbox = remote
20.08 13:51:52,328: MC.requestRoute(**Please do not post TeamViewer IDs**)
20.08 13:51:52,328: MC.sendMasterCommand text=F=RequestRoute2&ID1=777&Client=TV&ID2=**Please do not post TeamViewer IDs**&SA_AccountID=9664201&SA_PasswordMD5HashBase64Encoded=&SA_SessionSecret=YqqptkH86TvYdE1mWxPfcN+kUgIIujIiX5ji3EUP278=&SA_SessionID=**Please do not post TeamViewer IDs**&V=15.0.1&OS=Flash
20.08 13:51:52,328: MC wait for ping completion
20.08 13:51:55,091: connect timeout
20.08 13:51:55,091: PingThread.ioErrorHandler: [IOErrorEvent type="TV_Timeout" bubbles=false cancelable=false eventPhase=2 text=""]
20.08 13:51:55,091: MC.socket mode = HTTP, MasterURL:master.teamviewer.com
20.08 13:51:55,091: MC.connect: master5.teamviewer.com
20.08 13:51:55,401: PS.socket event: [Event type="connect" bubbles=false cancelable=false eventPhase=2]
20.08 13:51:55,401: MC.connectHandler: [Event type="connect" bubbles=false cancelable=false eventPhase=2]
20.08 13:51:55,631: MC.requestRouteResponse: NOROUTE_UnpaidLicenseDetected
20.08 13:51:55,641: CT.requestRoute: no route, error=UnpaidLicenseDetected
20.08 13:51:55,641: ConnectionThreadEvent fatal error: Reason unknown.
20.08 13:51:55,641: ConnectionThread closed
20.08 13:51:55,641: ClientGUID:
20.08 13:51:55,641: m_ComSessionAfterEnding: false
20.08 13:51:55,641: m_connectionAlready Suceeded: false
20.08 13:52:12,075: PS.socket event: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]
20.08 13:52:12,075: PingThread.securityErrorHandler: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]

 

Thanks.

Marc

Tagged: