Lost unattended access after Windows v2004 update

Telappliant

As per subject, I lost my unattended access to my own PC at work after Windows updated from 1909 to 2004.

I have updated many, many systems remotely over TeamViewer and never had this happen before.

Fortunately, this happened to me and not a person I support remotely! I would like to know why this happened and how I can gain access to my work PC at this moment, without having to arrange for someone to physically check, being in a pandemic and all.

Anyone have any ideas?

Regards
Steven

JeanK

Hello @Telappliant,

Thank you for your message and welcome to the TeamViewer Community! ?

You might have lost access to your remote computer because the TeamViewer of the remote computer changed. You will find more information about this issue here: Teamviewer ID Changed after upgrade windows 10 2004 version (May update) 

Please check the new ID of the remote computer and you will be able to connect again. 

I hope this could help. ?

Best regards

Jean