this is happening more and more. We have a TV-11v and we keeping getting our commercial license bumped to FREE. Why is this happening over and over again?
Hello @AuraTelecom,
Thank you for your message and welcome to the TeamViewer Community! ?
Maybe your license is not correctly activated on your device.
To activate your license on your device:
After doing this, TeamViewer should not show free again.
I hope this could help. ?
If not, do not hesitate to ask your questions here. ?
Best regards
Jean
