New activation email needed

I have a paid subscription, but at the time of payment the TeamViewer server was down and the activation of the licence wasn't working. Now the acitvation link has expired.

I need a new activation link, how do I get this?

I've been going around in circles on the support pages. I am a paying customer and it's HORRIBLE that I can't just send an email/raise a ticket to sort this.

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JeanK

Hello @JerryRandall,

Thank you for your message and welcome to the TeamViewer Community! ?

We are really sorry about your experience so far. It is, obviously, not the way it should be.

Could you please check the inbox of the e-mail you have used for the purchase? You should have received the activation e-mail just now. ?

We explain how to activate your license in this Knowledge Base article right here: How to activate your license (Business, Premium, Corporate and Tensor)

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean