Remote manual Teamviewer Update

moseiz
moseiz Posts: 1
in General questions

previously as the admin i was to able to login to a remote user and update the teamviewer..how it used to happen,  it will download the update when still am on the session then ask for username and password, when you put and click ok, it will diconnect and update. nowadays that is not possible ,its requires admin to be logged in to the remote machine which i find okward or the teamviewer to be run as admin. how is this possible and you can't give end users admin rights? how is everyone updating their end users teamviewer version?

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  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @moseiz,

    Thank you for your message and welcome to the TeamViewer Community! ?

    To connect as an admin, you need to connect via UAC.

    We explain how to proceed in this Knowledge Base article right here: Controlling the UAC on remote Windows PC 

    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards

    Jean

    Community Manager

  • josbuttlerwk63
    josbuttlerwk63 Posts: 1

    It will then show you the available TeamViewer version numbers, asking you to confirm the update. TeamViewer on the remote computer will close and install the new version. After the update, you will be reconnected to the remote computer automatically.

    Best Regards:

Trustpilot

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