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Email no longer access

Schiern-8000

Hi,

I have registered my account in an email I no longer have access to and I am told to accept the email that is sent to this account, how do I resolve this?

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JeanK

Hello @Schiern-8000,

Thank you for your message and welcome to the TeamViewer Community! ?

If you have absolutely no access to the inbox anymore, there are two possibilities:

If you have a paid license, please contact support, they will manage to switch your license to another account: https://www.teamviewer.com/en/support/contact/
If you are using the free version of TeamViewer, please request the deletion of your TeamViewer account to privacy@teamviewer.com, so you can make sure the data is deleted and start from scratch with a different TeamViewer

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean

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