Sharing systems between users in company

Harrygamson12

Hello,

I've got a question regarding 'sharing computers' between multiple users in my company. 

We've got 4 technicians who all have their own account and install systems on location. However when 'sharing' a computer with other users for some reason the systems won't show up. On the Teamviewer website even though we all got the same rights i can't 'edit' systems another user put in the list. Is there a way to 'sync' systems between accounts?

Thanks

JeanK

Hello @Harrygamson12

Thank you for your message and welcome to the TeamViewer Community! ?

I recommend you to double-check if you have correctly shared the computers with your contacts.

We explain how to proceed in this Knowledge Base article right here: Sharing groups 

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean

JeanK

Hello @Harrygamson12

Thank you for your message and welcome to the TeamViewer Community! ?

I recommend you to double-check if you have correctly shared the computers with your contacts.

We explain how to proceed in this Knowledge Base article right here: Sharing groups 

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean

Harrygamson12

Thank  you very much!