Problem with payment
Dear support!
We have problem with our licenses.
Our partner payed for the licence in March (<Text removed by moderator>) but still can't use the software..
We want to contact with the Hungarian support of TeamViewer team.
Thanks in advance!
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Photo of the transaction: <image removed by the moderator>
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Comments
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Hello @sagizs
Thank you very much for your message and welcome to our community! ?
We're sorry for the inconvenience. All the payment issues are handled by our Support Team. I am providing you the link to contact them, there our Team will be happy to assit you. ?
I wish you a nice day.
Karla
Spanish Community Moderator0 -
Hello,
Can you send me the link in PM?
I'm searching on the support page but can't find out how to send a ticket..
Thank you!
Zsolt
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Hello @sagizs
Thanks for your message!?
Sure, please find the step by step of How to submit a ticket and the direct link to our Customer Support Portal, you will be able to access once you are logged in with your account.
Note: In case your account is blocked or you cannot be logged in, we suggest to directly call our Support Team
I hope this information helps ?
I wish you a very nice day.
Karla
Spanish Community Moderator0