I got a TeamViewer ID blocked error, can anyone help me?

alexander15

Hello everyone, when my computer is connected to another temview, the error saying Access to the Teamviewer Server Has Been Denied! I don't know how this error is and how to fix it.
Thank you everyone for your help !

JeanK

Hello @alexander15

Thank you for your message and welcome to the TeamViewer Community! ?

Could you share a screenshot of this error message, so we get a better understanding of it?

Thanks in advance. ✌

Best regards

Jean

JeanK

Hello @alexander15,

Thank you for the screenshot.

If you are using the free version of TeamViewer, please make sure to update all your TeamViewer clients to the latest version.

If you are using a professional license, please contact our support for further investigation: https://support.teamviewer.com/a/

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean

JeanK

Hello @alexander15

Thank you for your message and welcome to the TeamViewer Community! ?

Could you share a screenshot of this error message, so we get a better understanding of it?

Thanks in advance. ✌

Best regards

Jean

alexander15

---

@JeanK wrote:

Hello @alexander15

Thank you for your message and welcome to the TeamViewer Community! ?

Could you share a screenshot of this error message, so we get a better understanding of it?

Thanks in advance. ✌

Best regards

Jean

Here is a picture of me, I don't know why I got this error, thank you for your feedback.

JeanK

Hello @alexander15,

Thank you for the screenshot.

If you are using the free version of TeamViewer, please make sure to update all your TeamViewer clients to the latest version.

If you are using a professional license, please contact our support for further investigation: https://support.teamviewer.com/a/

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean