Need to Link Account to License

UClimb Posts: 1
edited May 2 in Licensing


I have purchased a Remote Access License for 3 Users. 

I Unfortunately did not click on the link in the email soon enough and it is now expired. 

The License shows as active in my subscriptions online, but when I log in on the desktop app, still shows as free and kicks me off sessions as it says I am using for commercial use. 

How can I link my Account to the License now that that link is expired?


  • JeanK
    JeanK Posts: 6,899 Community Manager 🌍

    Hello @UClimb

    Thank you for your message and welcome to the TeamViewer Community! ?

    The license activation link as no expiration date.

    The link you need to click is in the get started email:



    You might be mixing up account activation and license activation.

    Please make sure to use the right link and to follow the activation procedure: How to activate your TeamViewer Remote Access license 

    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards


    Community Manager