Need to Link Account to License

UClimb

Hello, 

I have purchased a Remote Access License for 3 Users. 

I Unfortunately did not click on the link in the email soon enough and it is now expired. 

The License shows as active in my subscriptions online, but when I log in on the desktop app, still shows as free and kicks me off sessions as it says I am using for commercial use. 

How can I link my Account to the License now that that link is expired?

JeanK

Hello @UClimb

Thank you for your message and welcome to the TeamViewer Community! ?

The license activation link as no expiration date.

The link you need to click is in the get started email:

 

You might be mixing up account activation and license activation.

Please make sure to use the right link and to follow the activation procedure: How to activate your TeamViewer Remote Access license 

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean