Unattended remote access on Samsung tablet

Sarah11

Hi there,

I have a personal account and I am trying to remote access my disabled mom’s Samsung Tab A tablet running Android 10 without her needing to accept the request.

I can’t seem to get past the connection request denied error using the host app.

I read the thread relating to this question written by @Esther  that suggested installing the Samsung add-on but the tablet won’t let me install.

Any suggestions?

Thank you so much! 

Sarah

 

Edrichstl

https://community.teamviewer.com/English/discussion/103255/unattended-remote-access-on-samsung-tablet

I'm having the same issue basically. The only thing that I would add is that I installed the Universal Add-On after the Samsung didn't install. Have you gotten any feedback on this?