Hi Chrissy,
Thanks for your post and welcome to the Community!
I can understand your concern for security if you accidentally pressed the "send my ID" button.
I can also tell you that there is no need for concern because when you press the "send my ID" button it should bring up a menu of places you might want to send the ID. Example. You could send through text, email or other applications that may be installed on your device.
If you did not elect to send to any of these places then no one would have access to your device. In addition, when using a Quick Support module it is set up for "prompt for confirmation" meaning if someone did try to connect to your device you would get an alert and have to allow the connection.
If you already uninstalled the application then you definitely do not have to worry about anyone having access to your device as the application is the vehicle for the connection.
Hope this helps!
All the best,
Jonathan
In order to use TeamViewer quick support, does the app have to be open? Or can it just be running in the background?
(Sorry for replying to an old thread)