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Cannot join company

Hello,

Im trying to connect company via this link https://login.teamviewer.com/cmd/joincompany 

but, when i try it, i see "Your account is already associated with a company. You cannot join another company."

Iam joined this company (in the past), i see it in my account, but the licence is still free..

Can you look on it?

 

 

Best Answer

Answers

  • Fiona_G
    Fiona_G Posts: 689 Staff member 🤠

    Hi @radeksima

    Thank you for your post and welcome to our community.

    If you are trying to join a company profile and you are getting the message Your account is already associated with a company. You cannot join another company, you have several options if you prefer to leave the current company profile and join the new one. Please refer to our KBA Your account is already associated with a company for further instructions.

    We hope the information would be helpful.

    Kind regards,

    Fiona

    Fiona_G
  • I cannot remove this account from company, It is in that company, but account is still "free" 

    I cannot delete this acount.

    I cannot do anything with this account.

     

  • Can you please solve this problem? This account is pracitacly blocked, i cannot do anything with this account.

    Alternatively, please remove this account from your system, i will create it again.

    Thanks.

  • Now is everything OK.


    Thanks for response.