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Samsung tablets remote connection password

Hello all, we have deployed Samsung Teamviewer Host in several tablets to do remote support, but every time we try to make a connection it prompts for a password (that we don´t know). 

In the management console a Host module for Android is in place, and we use it to register all tablets to our licence. How can we skip password prompts from happening?

Thanks in advance.

Gonzalo

Comments

  • gbellon1
    gbellon1 Posts: 4

    Hello again, just a heads-up...

    If we use the auto assignment URL provided in the host module we get the password prompt.

    But if we assign the tablets manually (username & password) it works as expected, no password asked.

    regards

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