Issues viewing details of alerts

DanPremier

This happens randomly when trying to view the details of an alert raised by TeamViewer monitoring.  In the TV management console,  the raised alarms show in the list view, but when trying to expand them to view the details, the window goes blank.

This appears to be completely random.  In this instance, I can view further details about the last 2 entries in the list.  All others do not show anything

I have seen this behavior in Chrome, Firefox, and for grins and giggles tried the new Edge as well.

StefanDS

Got the same issue

Morales_M

 

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@DanPremier wrote:

This happens randomly when trying to view the details of an alert raised by TeamViewer monitoring.  In the TV management console,  the raised alarms show in the list view, but when trying to expand them to view the details, the window goes blank.

This appears to be completely random.  In this instance, I can view further details about the last 2 entries in the list.  All others do not show anything

I have seen this behavior in Chrome, Firefox, and for grins and giggles tried the new Edge as well Facetime for PC.

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Facing same problem, Share solution 

Thanks in advance.

Karlen

Hi Morales_M,

Thanks for using Remote Management Monitoring and sorry for the inconvenience.

We are aware of the issue and working on the solution already, will keep you informed as soon as it is fixed.

Regards, 

Karlen

Hi DanPremier,

We are aware of the issue and working on the solution already, will keep you informed as soon as it is fixed.

Regards, 

Karlen

Hi StefanDS,

Thanks for using Remote Management Monitoring and sorry for the inconvenience.

We are aware of the issue and working on the solution already, will keep you informed as soon as it is fixed.

Regards,