License not showing in Management Portal
Hi Support
If login via teamviewer app on PC shows "Paid License" but does not show on Management portal.. "license was originally a legacy one" now pay yearly via subscription.
I also wish to move license to another PC is this posible.
Thanks for your help, sorry if this has been mentioned in forum but i could not find solution or method.
Best regards
Steve C
Comments
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Hello @SteveJC
Thank you for your message and welcome to the TeamViewer Community! ?
If your license is not recognized in your Management Console, then you need first to activate your license on your TeamViewer account. Please follow these instructions: How to activate your license (Business, Premium, Corporate and Tensor)
If you want to manage your TeamViewer Business activations of your license, please:
- Log in to your Management Console
- Click on your name at the top right corner
- Click on Edit profile
- Click on License
Here, you will find the list of your licensed devices. If you have already used the 3 activations, you can delete an activation to "leave a free slot" for another device. You can do this 10 times in total.
I hope this could help. ?
Stay safe and sane! ?
Jean
Community Manager
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