I'm trying to connect to a remote windows machine (from a windows machine) and teamviewer connects to the wrong session. How do we tell Teamviewer which remote session to connect to?
Hi.
I found a solution. I have uninstalled teamviewer host from the server and then I reinstalled it from the user I want to connect to using the option "just for this user"
Does anyone have a solution to this? is there a debug mode we can find out more what's happening and why the server shows as black?
Thanks
We are using LAN connections via IP address.
Did you already try to connect to the server ID instead of the user ID of the RDP session?
This was one of the first things we tried, after a google search, as the fast user switching problem seems to manifest the same symptoms. However as this didn't solve our problem I took to the forums to see if an answer could be found.
I think it may have something to do with Session 2 being the only ever active session, and only when someone is using RDP. Session 1 never appears to be used.
I rebooted the machine thinking that if a console login occurred before the RDP, it would come up on session 1 but we can't see anything at all using teamviewer before RDP, only after a user logs in with RDP do we see anything.
which is why I was hoping to force teamviewer to connect to a specified session. Maybe we could override whatever method it's using to determine the session to connect to, which seems to be confused.
Hi again,
yes - sounds like fast user switching.
See here: Fast user switching
I hope this helps you.
Best, Esther
No we're not in a server environment. Users are logging in remotely and via the console, it seems to be random which session the user is actually using. I can see on the computer that there are 2 winlogon processes in two different sessions. When we RDP to the machine we get session 2 and teamviewer shows that session but when we logout of RDP we get black and are not able to connect to session 1 or see what the console user is seeing.
Hi @silicontrip
Thanks for your post.
Sounds like you are in a multi-user environment. You might want to read this article TeamViewer on Windows servers for more information.
I think you need to make sure you have the correct TeamViewer ID for the correct session ?
