Unable to reset password, password change link missing
Dear TeamViewer Support,
I am trying to reset the password at my account "[personal information removed]". I followed the link on logon page "Lost Password" and entered the email address. I received the email from "TeamViewer Password Reset <PasswordReset-noreply@teamviewer.com>" with information to change password, follow the link in email, but there is no link at all! There is only string "{0}". How can i reset my password?
Best Regards
Kamil Malík
Best Answer
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HI @km7ecz
Thanks for your post.
I checked with our development teams and they confirmed that there was indeed an issue earilier today (containing the {0} instead of the link).
This should have been fixed already. Would you please try to trigger the password-reset email once again?
Thanks, Esther
Former Community Manager
6
Answers
-
HI @km7ecz
Thanks for your post.
I checked with our development teams and they confirmed that there was indeed an issue earilier today (containing the {0} instead of the link).
This should have been fixed already. Would you please try to trigger the password-reset email once again?
Thanks, Esther
Former Community Manager
6