Demand: Cancellation and FULL Refund for Misrepresentation

Anchit
Anchit Posts: 2
in General questions

I purchased a 1 year license today, but I was duped into believeing that I will be charged on a monthly basis, but it appears that the entire amount for 1 year has been deducted from my bank account in 1 go. TeamViewer team has misrepresented the payment process and I demand a full refund of the amount deducted from my bank account.

I received an email which says: "Enclosed with this mail you will receive your invoice. Please use the following link and select your preferred payment method: ...". I do not also understand that once the amount has been already deducted from my bank account, how or why am I supposed to make further payments.

 

In view of the blatant misrepresenation and fraud committed by TeamViewer, I would request a full refund of INR 19,809.84 deducted from my account, failing which I shall be constrained to exercise my legal remedies against TeamViewer.


I look forward to receving your response in early course.

Sincerely

Anchit 

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  • Anchit
    Anchit Posts: 2

    Update: I have raised the Ticket No.**Information removed as per Community Guidelines**

     for this and request a full refund under the 7-day money back guarantee.


    Thank you.

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