Activation email not received

yom07 Posts: 1
edited May 2 in Licensing

Dear Support, 

I have ordered a Teamviewer Corporate license after receiving quote number**Information removed as per Community Guidelines**The payment was executed by credit card on Nivemner 9th 2020. I received the payment receipt via email, but not the activation link. 

Could you please issue another one as soon as possible?

Thansk in advance for your help.



  • Fiona_G
    Fiona_G Posts: 689 Staff member 🤠

    Hi @yom07,

    Thank you for your information and welcome to our community.

    Could you please kindly make sure the domain TeamViewer is whitelisted on your email server and check your spam/junk folder?

    We are sorry for any inconvenience caused.

    Kind regards,