Paid for license but still shows as "free" account

Hi,

I paid for a TeamViewer license today but my account still says "Free" in the program and dashboard. Is there a way to resolve this? I emailed support already also.

Thank you.

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Rhevin

Hi can someone help me, i bought teamviewer license 1x TeamViewer Business Subscription
Contract period: 06-Oct-2020 - 05-Oct-2021

but when i tried to use it today my account status free account
thank you

Fiona_G

Hi @BQDC,

Thank you for your post.

Please ensure to activate the license you've purchased on your TeamViewer account and log in with your licensed account. For the steps, please have a look at this article.

I hope the information would be useful.

Best regards,

Fiona

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