[Linux] v15.13.6 - Change Log

Esther · December 2020

Operating system: Linux

Version: 15.13.6

Release date: 2020-12-16

Bug fixes

A bug was fixed where it happened that a TeamViewer policy was applied to a managed device although the policy was already removed from the managed device in the Management Console.
Fixed a bug that prevented establishing a remote control or file transfer connection to Linux login screen.

Truckeeer · December 2020

Hi,

"Fixed a bug that prevented establishing a remote control or file transfer connection to Linux login screen."

It still doesn´t work on Ubuntu 20.04!!! :-(

Back again on 15.9.5 ---> no problem!

sudo apt install teamviewer=15.9.5

pji · December 2020

Have to say I'm having the same experience on 20.10 with Stable and Preview update channels. It regresses in preview builds and I have just locked it to 15.9.5 for now.

Yuri_T · December 2020

Hi @Truckeeer and @pji,

Thank you for your posts and feedback 😌

just to clarify, it would be greatly appreciated if you could let me know that you run the latest version on both devices.

Kind regards,

Yuri

Truckeeer · December 2020

https://community.teamviewer.com/English/discussion/comment/109413#Comment_109413

Hi Yuri, from windows v15.13.6 to linux v15.13.6.

So yes, latest versions.

pji · December 2020

https://community.teamviewer.com/English/discussion/comment/109413#Comment_109413

Hello Yuri, from Linux v15.13.6 to Linux v15.13.6. Having an additional issue now with Computers & Contacts just saying TeamViewer is starting Please wait... and just a spinning circle on the viewer side. Probably related but a separate issue. All clears up when I drop to an earlier version.

mozo · January 2021

After update to Plasma 5.19.5 the panel doesn't detect TeamViewer at all. There's no icon and edit panel->System Tray->Configure applet doesn't detect it too. The icon in the panel takes one square place but it's unresponsive except to single click to rise the app. There's no right click context menu - just nothing happens.

https://i.imgur.com/yH8XuVf.png

There's no entry in System Tray Settings:

https://i.imgur.com/OT43ISV.png

There are no such problems with previous Plasma versions. I'm not shure for 5.19.4 but in earlier versions everything is alright.

I opened a Plasma bug here:

https://bugs.kde.org/show_bug.cgi?id=426206

but they redirected me to the Qt bug tracker. The Qt team said to me there's nothing they can do.

I filed a bug at the Arch bug tracker but they denied to look at the AUR package:

https://bugs.archlinux.org/task/69097

You can see the latest post from KDE developer Konrad Materka here:

https://bugs.kde.org/show_bug.cgi?id=426206#c49

He's pretty sure this is a TeamViewer problem. I'll be glad someone look at this problem and I hope it will be fixed. Thank you :)

Yuri_T · January 2021

Hello,

Thank you for your reply and feedback. I appreciate your contribution here in the community 😌🙌

I have checked the case about the part "Fixed a bug that prevented establishing a remote control or file transfer connection to Linux login screen" with our Linux expert and it works fine on our side on the latest version.

Therefore, to investigate further we need to look into your case individually.

Also regarding the Computers & Contacts part, we also need to investigate it individually.

Since @pji has a TeamViewer license, I have created a support ticket for you, so please reply to the ticket so our technical support team will assist you further.

For @Truckeeer, I could not find the license info however I have shared all your feedback with the Linux expert. We will look into the case further, so I will keep you updated if there is any more info I get from the dedicated team.

Once again, thank you both for your feedback, it means a lot :)

Please feel free to post if there is anything else we can do for you.

Kind regards,

Yuri