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Cancel the licence

Hello,

I bought a licence in october, and, despite paying it at the time, it never got activated. I've been reimbursed by paypal(1,5 month later, and yes, I did send my payment invoice from paypal and everything to get this license activated, but nothing) for this purchase, and now I am receiving emails that I have to pay or the debt collection team will settle this. There is nothing to settle, deactivate this licence and this account. For those who think "this post shouldn"t be here, it doesn't concern us", I tried to contact the support, well, if there is some way to access it, a forum is not a support for me, whenever you click on the "support" link, it brings you here. and for the "dm_pm", I don't have permissions... so you know, not much of a choice there.

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