Custom version message???

jrwms2

I connected to my parents computer to help them setup a printer this is personal and from my personal pc both show they are the Free version but when connecting to her computer I get a message " Your current teamviewer plan does not include connection to customized teamviewer modules. Your session will therefore be terminated after a short time"

What functions would cause this she is using the free installer.

Yuri_T

Hi @jrwms2,

Thank you for your post😊

Custom version is required the paid license, therefore please use the original TeamViewer module which you can download from our website.

Thanks in advance for your understanding.

Kind regards,

Yuri