Activation much?
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kwodiorne
Posts: 2 ✭✭
I clicked activation link in confirmation e-mail and console shows "free" version.
What gives? I got the subscription in April 2020.
Anybody?
0
Answers
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Hi @kwodiorne,
There can be 2 possible reasons why your account is still showing as a free account:
- Your license is not yet activated on your TeamViewer account
- You are not logged in with your licensed account.
Please be sure to activate the license appropriately before trying to login with your credentials, I am sharing with you the steps to Activate your Remote Access license
Fiona_G0
