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Quicksupport not working on Samsung Galaxy Note 9

JeroenSt Posts: 1
edited January 20 in Mobile

I try to use quicksupport on galaxy note 9 but it is not working.

I do get the allow access popup on the note 9 but when I click ok, it doesn't work.

Version on phone: 15.13.24 QS

Version on computer: [Linux] v15.13.6

Log on computer:

[removed by a moderator due to the Community Guidelines]


  • Natascha
    Natascha Posts: 1,292 Senior Moderator

    Hi @JeroenSt

    Thank you for your post and welcome to our community 😊

    Currently it's not possible to connect to a mobile device from a Linux computer.

    Thank you for your understanding and sorry for any inconveniences caused.

    Have a great day.

    All the best,

    Natascha 🙋‍♀️

    German Community Moderator [on Parental Leave 🙋‍♀️]
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