licence installation
ClaudeParent
Posts: 1
I just buy a Remote Access Licence but I don't know how and where can I go to install that licence
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Answers
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Hello @ClaudeParent,
We explain how to proceed in this Knowledge Base article right here:
Community Manager
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I HAVE PURCHASED A REMOTE ACCESS LICENCE ONLINE AND RECIEVED THE ORDER NUMBER TO MY REGISTERED EMAIL . BUT STILL SECOND EMAIL FROM TEAM VIEWER HAS NOT BEEN RECEIVED TO ME YET FOR MY LICENCE ACTIVATION . HOW MUCH TIME DOES IT TAKES TO GET LICENSE AND ITS ACTIVATION DONE.....
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Hello @PANKAJ_CHOWDARY,
In some cases, we have seen that the second e-mail does not arrive immediately.
If the activation e-mail does not arrive after 4 hours, I would recommend calling our support.
I am sorry for the inconvenience caused.
Community Manager
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